Terms and Conditions

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General Sales Conditions

  1. These General Conditions shall be applicable to all tenders, offers, sales orders and purchase order agreements entered into between R.E. Thomas Marine Hardware, Inc. and Resellers, Wholesalers, Distributors and End Users (The Buyer). All tenders, offers and sales orders issued by R. E. Thomas Marine Hardware, Inc. are made without obligation. An agreement to perform has only been entered into should R. E. Thomas Marine Hardware, Inc. issue written confirmation or tender Final Invoice to The Buyer.
  2. Prices
    Prices and specifications as offered by R. E. Thomas Marine Hardware, Inc. to The Buyer are subject to change without notice and are subject to standard discounts as applicable. The Buyer is obliged to accept the ordered goods and/or services within 4 weeks of date of agreed delivery date unless otherwise agreed in writing.
  3. Special Orders
    All custom orders are accepted on a non-cancelable basis and require a non-refundable 50% production deposit. Special Orders are only accepted with approved drawings and specifications and are not returnable once manufactured.
  4. Cancellation and Return
    On cancellation of an order by The Buyer, The Buyer is liable for cancellation costs in the sum of 10% of the value of the goods/services to be supplied. Goods returned unused, in original shipping container are subject to receipt at discretion of R. E. Thomas Marine Hardware, Inc. with a 20% restocking fee applied. Goods having evidence of prior installation are not returnable.
  5. International Shipments and Payments

International Shipments and Payments

RE Thomas Marine Hardware has a strict policy against using customer requested third party shipping companies that are unknown to us. We will also not prepay customer selected third party shipping companies. There will also be a temporary hold on shipments paid by credit card until the credit card payments are verified. This hold will be determined on a case by case basis after consultation with our credit card processing company.

General Liability and Limited Warranty

  1. R. E. Thomas Marine Hardware, Inc. warrants the products sold here under to be free from defects in material and workmanship for a period of one year from date of shipment by R. E. Thomas Marine Hardware, Inc. under normal use and service. R. E. Thomas Marine Hardware, Inc.’s sole obligation and remedy under this warranty being limited to repair or replacement without charge of the affected part, found to R. E. Thomas Marine Hardware, Inc.’s satisfaction upon examination of it, provided that such product be returned for inspection to R. E. Thomas Marine Hardware, Inc., or its agents or dealers within one month after discovery of the defect.

Limitations:

  1. R. E. Thomas Marine Hardware, Inc. shall only accept liability in respect to delivered goods as follows:
    1. R. E. Thomas Marine Hardware, Inc. is only obliged to supply goods which comply with the original sales – purchase agreement.
    2. R. E. Thomas Marine Hardware, Inc. is liable only and in so far as covered by this issued Warranty. No other remedies are offered,
      expressed or implied.
  2. Advice, recommendations and consultations given by R. E. Thomas Marine Hardware, Inc.